Products and Services

Can I contact customer service through Facebook?

Can I request special meals, book a seat or add my frequent flyer number?

How do I unsubscribe from the newsletter?

How does Cancellation Protection work?

How does the Cancellation Guarantee work?

I have not received my hotel/rental car voucher, what should I do?

If something happens on my trip and I have purchased travel insurance, who should I contact?

What are the advantages of the Support Package?

What do I need to know about my car rental booking?

What do you do with my email address?

What does the Flexible Ticket service mean?

What is the Mobile Travel Plan?

Who do I contact about my hotel booking?

Why has the hotel held an amount on my credit/debit card?